11/4/2023 0 Comments San diego spa packages![]() I said I was on a conference call and told her to speak with the manager with whom I had already made arrangements for a late checkout. Then, Stephanie loudly knocked and rudely yelled from the hall through my door that I had to get out immediately. I explained I had approval from the front desk to checkout late. However, almost immediately, I started to receive knocks at my room door - first, by housekeeping. She told me to checkout in the lobby whenever I'm ready. ![]() I called back again before 12pm to say I needed more time, so Akiko said ok, but I would be charged $50/hour for the late checkout, which I agreed was fine. She said it was OK and said if I was out before noon, she could waive the $50/hour late checkout fee. When I learned for the first time that checkout was 11am, I let the employee, Akiko (who said she was a manager), know that I needed a late checkout to finish my conference calls in the privacy and quiet of my hotel room. I was a paying guest who called the front desk before 11a.m. If the Legacy "Resort" hires and promotes rude, combative, prejudiced, discriminatory, incompetent managers and allows them to mistreat guests with impunity, then they are culpable. I cannot in good conscience give this "resort" stars because a business is only as good as its worst employee and this hotel's worst employee is a manager named Stephanie. The Director of Operations, Anthony Muniz, is incapable of holding his employees accountable for their horrific conduct. The hotel interior design and location are desirable. The entrance of the hotel is good and makes it easy to pick up an Uber and head into San Diego. There was adequate parking and you need to pick a pass up from reception. We didn’t dine at the restaurant but there is one onsite. Everything appeared clean and we regularly saw the staff cleaning the pool. ![]() A reasonable size pool and large jacuzzi. We did use the swimming pool during our stay and this was great as we had it to ourselves. We also had a lovely poolside view and a small balcony with seating outside which was blissful in the late afternoon heat. There was also coffee and tea facilities and some bottles of water left in the fridge. We then had two large double beds and a comfy chair to stretch out into. We had a separate area in the room for toilet and shower and then a big vanity area with sink and mirror. The hotel smells nice which is always a bonus and this is in the corridors also with air conditioning which was welcomed with the heatwave that was going on. We were given a room on the second floor and the room was massive. We arrived and checked in and were dealt with quickly. We stayed here for three nights whilst exploring San Diego. Because we actually came back, they upgraded our room for free and gave us discounted parking which made up for our bad experience at the other hotel, and the unneeded stress it caused us. We enjoyed our stay regardless, and it was very clean and updated like I stated, which is our top priorities when looking for/ staying at a hotel. My only complaints are the really slow free wifi, the water pressure would suddenly drop in the shower but come back within a second or 2, and the really strong perfume smell in the hallways, but I didn't think they were using it to cover up an odor which is good, just using it as a nice smell. The staff was very friendly and accommodating. We left after 3 nights for the next hotel (that ended up being absolutely horrible) so we ended up coming back the same day and checking in for 2 more nights. I'm going to start of by saying we actually checked back into this hotel, so that should say a lot. Hilton Grand Vacations Club on the Las Vegas Strip.Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.Hotels near California Hair Design Academy.Hotels near FIDM/Fashion Institute of Design & Merchandising.Hotels near Thomas Jefferson School of Law.Hotels near NewSchool of Architecture and Design.Hotels near Associated Technical College.Hotels near Paul Mitchell - San Diego, CA.Hotels near California Western School of Law.Hotels near Sorrento Valley Coaster Station.Hotels near Old Town Transit Center Station.Hotels near San Diego Private Tours - Journeys with Julie.Hotels near Riverwalk Golf Club-Friars Course. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |